Once your order is shipped, you’ll receive a tracking link via SMS/WhatsApp/email. You can use this link to track your order status and delivery updates in real time.
Once your order is placed, unfortunately we cannot reschedule the delivery. To make sure everything goes smoothly, we recommend placing your order when you’ll be available to receive it.
No, unfortunately shipping addresses cannot be changed once the order has been placed.
To cancel your order, please contact ZILO Customer Care as soon as possible.
No ma’am/sir, Currently, self-collection from any of our premises is not available. All orders are delivered through our delivery partners to your doorstep.
