ZILO PRIVACY POLICY

Thank you for showing interest in Zilo Services Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at 14, Harmoney Status Co.op, Science City, Sola, Ahmedabad – 380060, Gujarat, India (“we”, or “us”), www.zilo.one and/ or the mobile application (“website”). We value the trust you place in us. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use and share your personal information. This Privacy Policy applies to your use of our website as further described in our Terms and Conditions available at https://zilo.one/. By using our website, you agree to be bound by the terms and conditions of this Privacy Policy. You hereby expressly consent to the processing of your personal information in accordance with this Privacy Policy. Your personal information may be stored, processed or transmitted in India or any other part of the world, where laws regarding storing, processing or transmitting of personal information may be less restrictive than the laws in your country. If you do not agree to the terms of this Privacy Policy, please do not use or access our website and services. By mere use of or access to our website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions. 

1.TYPES OF INFORMATION WE COLLECT 

We collect personal information from you in a variety of ways when you use our website, such as: 

1. Account: We collect, and associate with your account information, your name, your company’s name, birth date, email address, phone number, profile details, work, gender, business details, address and other personally identifiable information. If you create an account by logging in with your credentials from your third party account with certain social networking sites (such as Twitter, LinkedIn, Google+ or Facebook), we may receive information about you from such social networking sites, in accordance with the terms and use and privacy policy of that social networking site. We work with such a social networking site’s application protocol interface (API) in a way that allows you to authorize us to access your account on that social networking site on your behalf. If you consent to our sharing your information with these social networking sites (e.g., post public content on your wall/profile page), we will share information with them in accordance with your privacy choices. Once we share your information with these social networking sites, the terms and policies of these sites, and not our Privacy Policy, will apply to their use of your information. 
2. Use Related: When you use our website, services and/or products, we store, process and transmit your files (like images, videos, audio, telephone calls, emails, feedback, postings, comments, log file information from browser, software etc., metadata and other data) and information related to them. If you give us access to your contacts, we will store those contacts on our servers for you to use. This will make it easy for you to do things like share your data, send emails, and invite others to use our website.   
3. Usage: We collect information about your business, expertise, transactions and preferences as per the data input by you. Your devices may also transmit information to us including your location, sales, transactions etc. 
4. Cookies and other technologies: We use technologies like cookies and pixel tags to provide, improve, protect and promote our website. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our website, and improving it based on that information. We use software tools to collect information about how you interact with our website, such as clicks, touch gestures, drags, hover-overs, response times and errors. You can re-set your phone settings to not accept cookies, but this may limit your ability to use our website. We may ask our other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party. We do not control use of such technologies used by advertisers and partners and we expressly disclaim responsibility for information collected through them. 
5. Analytic Services: We may use third party analytics services such as [Google Analytics, KISSmetrics and Comscore], to collect information about how you use and interact with our website. Such third party analytics services may use cookies to gather information upon your use of our website. We use these analytics services to analyze how people use our website, to improve them, to customize the content/features users see/use based upon their interests and to send emails or messages to users who are not actively using our website. For more information about how these entities use this information, please refer to their privacy policies made available on their respective websites. 
6. Information collected from third parties: We may receive information about you from third parties that offer hyperlinks to our website on their products and/or services. These third parties may supply us with your information. We may add this information to the information we have already collected from you via our website and/or products and/or services in order to improve the products and/or services we provide on our website

2.HOW WE USE YOUR INFORMATION

2. 1. General Use. In general, the information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We may use your information in the following ways: 
   2. 1. To send you a welcome e-mail or message and to verify ownership of the e-mail address or mobile number provided when your user account was created; 
      2. To identify you as a user in our system;
      3. To provide access to our website;
      4. To facilitate the creation of and secure your user account;
      5. To provide improved administration of our website;
      6. To notify you about updates to our website;
      7. To improve and customize the quality of experience when you interact with our website;
      8. To send you administrative e-mail or message notifications, such as security or support and maintenance advices;
      9. To engage with or contact inactive users of our website;
      10. To direct certain content and advertisements to you so that you are more likely to see content and advertisements that are relevant to you;
      11. To analyse the data submitted by you;
      12. To send offers and promotional materials related to our website and/or products and/or services and those of third parties for marketing and other purposes.
   2. We may also use and share aggregated or de-identified information for any purpose and in any manner. This anonymous data we share may include non-personally identifiable data that we create using your personal information by excluding information that makes the data personally identifiable. 

3.HOW WE SHARE YOUR INFORMATION

3. 1. We may share information as per terms of this Privacy Policy, however we shall endeavor that such use of information does not create hindrance on your use of our website and/or services. We are in compliance with security practices and procedures as prescribed under the Information Technology Act, 2000 and the applicable rules (Information Technology Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011) (“SPDI Rules”). We acknowledge that the SPDI Rules apply to all such persons whose personal information and sensitive personal data or information has been collected/processed by us including our customers and employees. In furtherance of these SPDI Rules, you as a user have a right to refuse to consent or withdraw consent previously provided in relation to your information collected and processed. We acknowledge that we have undertaken measures to ensure that during the data sharing of the users, the recipients of personal information and sensitive personal data or information implement the same level of data protection standard as us who comply with the SPDI Rules. However, you agree and acknowledge that the above stated measures do not guarantee absolute protection to the personal information and by accessing our services, you agree to assume all risks associated with the disclosure of personal information. We do not share your personal information with third parties other than as follows: 
   2. 1. Service providers. We use certain trusted third parties to help us provide, improve, protect, and promote our website (such as third-party analytics tools to help us measure traffic and usage trends for our website). These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy. 
      2. Generally with your Consent. Any information or content that you voluntarily disclose for posting on our website may become available to the public, as controlled by any applicable privacy settings that you set. To change your privacy settings on our website, you may change your profile settings. Once you have shared the content/data or made it public, that content/data may be re-shared by others. 
      3. Enforcing Rights. We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates others’ rights, or protects anyone’s rights, property or safety. 
      4. Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with the laws; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of our name, brands, trademarks or such other rights belonging to us or our other users; or (d) protect our rights. 
   2. Stewardship of your data is critical to us and a responsibility that we embrace. We believe that our users’ data should receive the same legal protections regardless of whether it is stored on our servers or on their home computer systems or devices. We will abide by the following principles when receiving, scrutinizing and responding to government requests for our users’ data: 

• Be transparent,
• Fight blanket requests,
• Protect all users, and
• Provide trusted services.

4.STORAGE OF INFORMATION

1. Retention. We will retain your information for as long as your account is active, as needed to provide you with the services you have requested, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
2. Around the world. We may store, process and transmit information in locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access our website. By registering for and using our website, you consent to the transfer of information to any part of the world in which we, our affiliates or service providers maintain facilities and the use and disclosure of information about you thereto as described in this Privacy Policy. 

5.CHANGES TO YOUR INFORMATION

You may change certain of your personal information by editing your account profile or by sending us an e-mail at contactus@zilo.one.  You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and us, at all times. We are not responsible for any third party functionality, privacy or security policies which you are bound by. Please do your part to help us. 

6.NO WARRANTY

We use commercially reasonable safeguards to help keep the information collected through our website secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, no method of transmission over the internet, or method of electronic storage, is 100% secure and so we cannot fully ensure or guarantee the security of any information you transmit to us or guarantee that information on our website may not be accessed, disclosed, altered, or destroyed by any person. 

7.CHANGES TO THIS PRIVACY POLICY

We may share some or all of your information in connection with or during negotiation of any merger, financing, acquisition or dissolution, collaboration, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, your information may also be transferred as a business asset. If another entity acquires us or our business or assets, that entity will possess all your information collected by us and will assume the rights and obligations regarding your information as described in this Privacy Policy. We may change this Privacy Policy from time to time. If we make any changes to this Privacy Policy, the last modified Privacy Policy shall be applicable to you. 

8.COMMUNICATIONS

We may periodically send you free newsletters and promotional communications. When you receive newsletters or promotional communications from us, you may “opt-out” of these emails or messages by following the unsubscribe instructions provided in the email or the message you receive or by contacting us at contactus@zilo.one. Despite your indicated email preferences, we may send you notices of any updates to our Privacy Policy, Terms and Conditions or other administrative emails. 

9.GRIEVANCE OFFICER

We welcome your comments or questions regarding this Privacy Policy or an enquiry relating to your personal information (including reviewing or updating). You may register your complaints regarding the services or any other issue relating to this Privacy Policy by sending us a mail at contactus@zilo.one. If you have any questions about this Privacy Policy or any other concerns, you can reach us on the same email id.